The Complete Guide to AI Customer Service Workforces

From basic agents to always-on agentic AI workforces: How to create customer support and service AI...

AI Customer Service

Introducing EverWorker v2

We've completely reimagined what's possible when you use AI to create AI. Using EverWorker v1, we...

AI Workforce, AI Thought Leadership

It's Not Prompt Engineering. It's Just Communication

If you're feeling overwhelmed by all the AI noise out there, you're not alone.

Prompt Engineering, Introduction to Prompt Engineering, EverWorker Academy

Why Domain Expertise Beats Technical Expertise Every Time

The Tale of Two Marketing VPs How one chose dependency, the other chose capability—and the shocking...

AI Strategy

The Most Expensive Middleman in Business History: Why AI Consultants Are Bankrupting Your AI Strategy

Enterprise AI has a dirty secret that's costing organizations millions

EverWorker Academy

Why Augmentation Beats Replacement

A conversation with Peter Guagenti, CEO of EverWorker, onnavigating the transformation from...

AI Small BUsiness, AI Enterprise, Agentic AI, AI Strategy, Future of Work

The Great AI Bottleneck: Why Business Leaders Must Own Their AI Workforce Strategy

How domain expertise, not technical prowess, determines agentic AI success

EverWorker Academy

Why Your AI Gives Different Answers Every Time (And How to Fix It)

The $50,000 Question That Changed Everything Last month, a Fortune 500 manufacturing executive...

EverWorker Academy

AI Workers Can Transform Your Customer Support Operation

Picture this: It's 3 AM on a Sunday. A customer in Tokyo has an urgent issue with your product...

AI Customer Service