AI Workforce Strategy Certification

Treat AI as an Operating Model, Not a Toy. Stop running science experiments. Start building an AI-first organization with infinite capacity and limitless capability.
Move from "Pilot Purgatory" to measurable business impact in just 2 hours.
Level
Beginner
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Duration
2 hours
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Format
Self-paced, Online
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Price
Free
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Who is it for?

Process Owners, Business Leaders, and Non-Technical Executives This course is for the domain experts who know how the business actually runs.
You are stuck in "Pilot Purgatory"

Your demos look cool, but they never connect to real systems or business outcomes.

You are drowning in "Point Solution Chaos"

Every department is buying different tools that don't talk to each other, creating data silos and governance headaches.

You are tired of "The Consulting Trap"

You want to build internal capability, not rent expensive experts who hand you a black box.

Lead with Confidence

Gain a practical, no-code playbook that gives you the frameworks and templates to align stakeholders and lead a successful AI initiative.

 

What you'll learn.

The "AI First" Operating Model We move beyond simple prompting to building "AI Workers"—scalable team members that read and write in your systems of record.
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The "Knowledge, Skills, & Brains" Framework

Learn to document your business logic (Knowledge), define explicit workflows (Skills), and implement orchestration guardrails (Brains) so AI stops guessing and starts executing.

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The 6 AI Worker Patterns

Stop looking for random use cases. Learn the six repeatable blueprints that drive 80% of corporate work, including Intake/Triage, Extraction/Entry, and Orchestration.

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Governance as a Speed Lane

Implement "Trust Ramps" and metric pairing to automate safely, moving from 100% human review to full autonomy based on proven accuracy.

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Strategic Planning

Build a portfolio of use cases using a value–effort–risk lens and choose a delivery approach that fits no-code constraints.

Course Curriculum.

1

So You Have an AI Initiative
  • Diagnose the 3 Failing Paths: Experimentation, Fragmentation, and Consulting

  • Adopt the "AI First" mindset: Clarity, Cadence, and Courage.

2

What Can AI Really Do?
  • Move from Assistants (Drafting) to Agents (Doing) to Workers (End-to-End Ownership).

  • Define success using KPIs in your existing systems of record (CRM, ERP, ATS).

3

Change Management & Governance
  • Assess your Organizational Maturity (Levels 1-5).

  • Workforce Transformation: Upskill your "Middle 60%" and create builders, not just users.

4

Finding Your Use Cases
  • Map your workflows to the 6 Operational Patterns.

  • Build the "One-Pager" budget request for your CFO.

5

The 30-60-90 Day Plan
  • Days 1-30: Launch "Pilot Production" with live data and 100% human review. 
  • Days 31-60: Survive "The Dip" by hardening knowledge bases and repairing documentation. 
  • Days 61-90: Portfolio Pivot—use "Win Wires" to market success internally and reinvest savings into new workers.

1

Path To An AI Workforce

Understanding the evolution from AI Assistants to AI Workers.

2

Large Language Model Fundamentals (LLMs)
A conceptual understanding of how LLMs work.

3

Conversational AI & Instructions Basics
Learn the basics of conversational AI and prompt instructions.

4

Conversational AI Details
Dive deeper into the details of conversational AI.

5

Instructions: Applied Prompt Engineering
Master the art of effective prompt engineering.

6

Knowledge: Retrieval-Augmented Generation (RAG)
Enhance AI with external knowledge using RAG.

7

Actions: Tool Calling
Give your AI the ability to perform tasks with tools. 

Deliverables & Templates Included

You won't just learn theory; you'll produce a complete implementation portfolio ready for leadership approval.
The course includes a full suite of templates to guide your work:
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Prioritized Use-Case Backlog
Use the "Sorting Hat" Matrix to identify high-value, low-complexity wins and avoid the "Kill Zone" of high-complexity/low-value projects.                                                                              
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CFO-Ready Business Case
Draft a one-page business case using the three vectors of value—Time, Capacity, and Quality—including a "sandbagging strategy" to under-promise and over-deliver.
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AI RACI & Control Plan
A clear ownership chart assigning the AI Worker as "Responsible" and the Human as "Accountable," complete with escalation triggers for edge cases.
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30-60-90 Day Execution Roadmap

A concrete plan to launch a "Rule of Two" pilot (one efficiency play, one growth play) within the first 30 days.                                                           

The honest truth about AI training

Most AI training assumes you'll become technical. You won't—and you don't need to. The real reason pilots fail isn't algorithms; it's people and process. Our 70-20-10 method puts orchestration first so agents actually work in your organization.

AI Workforce Leadership

We don't teach coding or model training. We teach AI workforce leadership.                          

Current Stack Integration

You'll design human-in-the-loop workflows that fit your current stack (Microsoft, Google, Salesforce, SAP).

Achievable Wins

You'll start with achievable wins—then scale responsibly with guardrails to avoid "shadow AI."

Some of the benefits you can expect from using AI in your business

24% lower

Cost per MQL in 60 Days (Marketing)

13 days faster

Time-to-fill (HR)

38% faster

First response time (Customer Support)

FAQs

Who is this course designed for?

This program is for non-technical business leaders in roles like strategy, operations, analytics, and change management, who have been tasked with showing tangible AI ROI but don't know where to start. 

Do I need prior experience in AI?

No. This course is a practical, no-code playbook for business leaders. It provides all the foundational knowledge you need, without requiring you to write any code.

 
 

Is this course actually free?

Yes, of course it is!

 

How is this different from other AI courses?

This course goes beyond theory and provides concise frameworks and vendor-agnostic templates you can use to deliver tangible AI ROI. It is specifically designed to cut through "vendor noise" and help you build solutions without an engineering team.

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