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Dear IT Please Stop Engineering AI Agents

Written by Christopher Good | Nov 14, 2025 8:20:58 PM

Dear IT,

We need to talk.

I know you're busy. I know you're dealing with tech debt, security protocols, and a backlog that would make anyone weep. I appreciate that. I really do.

But we've been discussing this AI initiative for eight months now, and we're still debating vector databases.

Meanwhile, our competitors are deploying AI agents. Our sales team is drowning in manual work that could be automated. Customer support is burning out. And I'm sitting in another steering committee meeting listening to passionate debates about MCP servers while our Q4 targets slip further out of reach.

So here's what I've learned: The reason AI projects fail isn't because the technology is hard. It's because we're treating AI transformation like an engineering problem.

And it's not.

Sincerely,
Every frustrated business leader trying to drive actual outcomes

Why AI projects fail—and how to fix them

Here's the uncomfortable truth about enterprise AI: most projects fail not because the technology is hard, but because companies are solving the wrong problem.

The prevailing wisdom says AI transformation is an engineering challenge. Build the right stack. Choose the right vector database. Architect the perfect multi-agent system. Hire more AI engineers.

But let's be honest. Every engineering challenge around creating AI agents has already been solved. The problem isn't technical—it's strategic.

The Engineering Myth

Walk into any enterprise AI initiative and you'll find the same pattern: months spent on infrastructure, endless debates about technology choices, and a growing gap between what engineering is building and what the business actually needs.

Your team is reinventing the wheel. Custom engineering every component or stitching together a complex AI stack doesn't move the needle—it creates roadblocks.

Consider the debates your teams are having right now:

Vector databases? Whether it's Pinecone, Weaviate, or another option—it doesn't matter. What matters is making it easy to set up memories and knowledge for your agents. At EverWorker, we built RAG into our Knowledge Engine and made it as simple as managing a Google Drive folder and checking a box in our UI.

MCP servers? Why write your own when you can integrate through a universal connector that handles APIs, MCP, webhooks, and agentic browsing? We simplified agent-to-system integrations with Universal Connector. Set it up once, and connect agents to your systems with—you guessed it—a checkbox and a few sentences.

Agent orchestration? Scroll LinkedIn and you'll see AI Engineering Leads waxing poetic about 100+ agent architecture patterns. The reality? None of them really matter. The architecture that matters is your business process. We simplified it to writing out your process in sequential steps. Want AI to reason over its own work? Just tell it to. Want it to stop and request human-in-the-loop approval at a step? Just tell it to. Instead of obsessing over agentic architecture, focus on explaining your business process. That's the right way to do this. And multi-agent systems? Click a checkbox. Have a master AI agent run your process and call hundreds of sub-agents—just write it into the instructions and toggle the checkbox when you select skills.

Model routing? Pick any model from any provider. Model selection doesn't move the needle anymore for 99% of use cases. Whether you're using the latest LLM from Anthropic, OpenAI, Gemini, or elsewhere, models have reached performance parity. And those LLM benchmarks engineers are raving about? The data corroborates our point of view. Use whatever model you want in EverWorker. The agents just work.

ETL/Database/Infrastructure? Why set up traditional ETL pipelines? It's unnecessary complexity. We eliminated the need for manual ETL with Universal Connector. Knowledge Engine handles data prep. All your IT team needs to figure out is compute resource allocation for your data needs.

Authentication? No need to reinvent the wheel. Universal Connector follows your user authentication. Or use application-level credentials. It's as easy as toggling a dropdown.

Front end? Create AI agents that operate anywhere. Use them with our built-in chat interface and UI directly in EverWorker. Or create your own front ends and embed them into your applications. Invoke agents from Slack, email, text message, voice, or by dialing a 1-800 number. Put AI to work wherever your process needs it.

What Really Matters

When you abstract away the engineering complexity, you're free to focus on what drives results:

  • Defining your business process clearly
  • Documenting institutional knowledge
  • Delivering innovation that increases revenue and EBITDA
  • Lowering costs and accelerating time to market
  • Creating better employee and customer experiences

This is the shift that separates AI pilots from AI transformation. Don't let your AI initiative get lost in IT translation. Don't let engineers confuse you or lead you astray. And don't fall for the lies from big consulting players who'll charge you millions for a few agents while insisting it's complicated.

The engineering isn't complicated. With the right platform, it's abstracted away entirely.

The Real Challenge

The real challenge is business transformation. It's about empowering domain experts—the people who actually understand your processes—to become AI creators. It's about moving from AI strategy to AI results at speed.

EverWorker turns every business domain expert into an AI creator. This is how you unlock the fastest path from strategy to results.

We reimagined the way you create AI agents so you can reimagine the way your business runs.

Welcome to the AI-first future.